Returns Policy

We hope you love your handcrafted piece from Scratched Art! However, if you're not completely satisfied with your purchase, we’re here to help.

Returns:

• You have 14 days from the date of delivery to request a return.
• To be eligible for a return, the item must be undamaged and in the same condition it was when sent to you.
• Once your return request is approved, we will provide you with a returns address.
• We offer you a full no quibble money back guarantee.

Damaged Goods:

• If your item arrives damaged, you must report it to us within 72 hours of receiving your order. Please include photos of the damage so we can assist you in processing a replacement or refund.

If you have any questions about our returns policy, feel free to contact us!